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An update from Evaneos

Trip review
Australia

OnTrek
OnTrek
loved their trip to Australia

With a 5 week vacation booked for Australia and New Zealand We started the search for someone to help with the arrangements. We wanted to see the highlights, yet not feel rushed. I discovered Evaneos/**************through internet browsing and reached out. Liz replied promptly and after a few questions regarding our preferences for activities and wishes she designed a trip with great variety. Liz worked closely with us to ensure we were happy with the recommended accommodations and tour activities while striving to keep our tours to a small group size. Emails and questions were answered promptly and we talked on the phone a few times. I felt like I was dealing with a person who was invested in creating a fantastic holiday for my husband and I that we would remember for a lifetime. Liz was personable, enthusiastic and provided high quality service. The accommodations were located at each destination in a central spot within walking distance to restaurants. She was open to arranging and booking as many, or as little activities and/or tours as we wished. The attention to detail was pleasing with all our vouchers for each activity organized by date with phone numbers noted to contact the companies if required. Liz worked during our trip to make sure things went smoothly; at one point rearranging an airport pickup due to a delayed flight and offering to rearrange accommodation if needed due to the bushfires. We had a total of 11 flights in Australia and New Zealand all booked through Evaneos. One portion of our trip was not possible due to weather and the money was refunded promptly when we returned home. Thanks to Liz and her team we had an absolutely amazing trip in Australia and New Zealand. We arrived home with memories to last a lifetime! We would use Liz and her team at Evaneos again.
Trip Details
Travelled
As a couple
On
11 December 2019
Trip type
Luxury

Trip customised with a local travel agent in the destination

OnTrek
OnTrek
18 January 2020
Liz
Agency's comment
Liz
Dear Charlene and Eric, Thank you so much for your kind words. It means a lot to us here at Springboard Vacations/Evaneos that you took the time to write such a thoughtful review. It was an absolute...Dear Charlene and Eric, Thank you so much for your kind words. It means a lot to us here at Springboard Vacations/Evaneos that you took the time to write such a thoughtful review. It was an absolute pleasure to work with you and I hope I have the opportunity to be of assistance in the future. Keep in touch! LizSee more
Evaneos' comment
Thank you for your feed back! See you around the world!
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