Call us! We're open from 9am - 5:30pm, Monday to Friday (UK time)
Access my Evaneos Account
Customer Service
Call us! We're open from 9am - 5:30pm, Monday to Friday (UK time)
Send a trip enquiry to this agency Veronika’s team speaks English and specialises in tailor-made tours.

Veronika’s agency Your local agency for classic and family tours in Costa Rica

201 reviews
  • Family tours
  • Adventure tours
  • Luxury tours
  • Self-drive tours
Our agency was founded by my husband and myself 9 years ago. The first years we shared the work together, and ever since we have traveled with our children in​ all corners of Costa Rica to develop exciting travel ideas for our customers! Thanks to many happy customers who recommend us and the first-class cooperation with local suppliers, we have grown steadily ever since. We love Costa Rica and o...
Our agency was founded by my husband and myself 9 years ago. The first years we shared the work together, and ever since we have traveled with our children in​ all corners of Costa Rica to develop exciting travel ideas for our customers!

Thanks to many happy customers who recommend us and the first-class cooperation with local suppliers, we have grown steadily ever since. We love Costa Rica and our work, and this passion determines our actions as the base for a multitude of Costa Rican travelers.

Currently, our team consists of 12 international and highly motivated local experts who dedicate themselves with great passion to our dream.
Our strength lies in the individually tailored programs developed by our travel professionals, offered at fair prices. When selecting our suppliers, we place particular value on choosing Costa Rican small businesses, thus contributing positively to the development of individual regions and, among other things, creating more jobs for the local population.

Our agency specialises in family travel and because of our selected child-friendly activities and accommodation, a travel pace tailored to different age groups, and our special focus on safety. Whether alone, with family or in a group, we create for you an individual and varied travel program within Costa Rica and the neighboring Latin American countries. As well, customer service and customer satisfaction are always our top priorities. We value details and our goal is to create unique travel experiences for our customers! Hope to hear from you soon!

¡Nos vemos pronto en Costa Rica!
See more
Joined Evaneos: 5 years ago
Agency operating for: 9 years
Based in: San José, Costa Rica
Languages spoken: English, Spanish, German, Portuguese
Why was this local agency selected by Evaneos?
  • 9 years in the tourism industry and creates their proposed travels out of personal experience
  • The team is made up of happy people who want to convey their happiness in our traveler´s trips
  • The tailor-made itineraries are designed towards travelers satisfaction and our feedbacks prove it
See our selection criteria for local agencies

Meet their team

Meet the friendly specialists at Veronika’s agency.

Browse their tour ideas

These tours are 100% customisable: trip duration, sites, accommodation, activities...

Traveller reviews

201 reviews
Contact with the agent
Route (pace, stage)
Welcome and professionalism
Guide
Travel documents
Accommodation
Transport
Value for money
Sort by:
Date added (newest to oldest)
View:
  • Em
    Em
    17 August 2018
    Best parts:
    Costa Rica is a great place to visit. The people were extremely friendly and helpful - they love their country and enjoy showing it off to tourists. We were lucky enough to see a great variety of wildlife - sloths, monkeys, crocodiles, snakes, birds etc and the weather was fine. We enjoyed a range of activities including hiking, kayaking, white water rafting, surfing, snorkelling and zip lining. The snorkelling (we booked this ourselves) in Tamarindo was a real highlight as we were fortunate to swim with turtles, rays and octopus, as was the white water rafting in Arenal. The hotel Jardin del Eden in Tamarindo was fantastic - a superb hotel.
    Worst parts:
    Shuttle travel data inaccurate - times on programme said approx. 4 hours and the trips were much longer 6-7 hours. The company should have stated this more accurately. In addition, we had originally asked about hiring a car for part of the holiday and were told that it was not a good idea - while there, we met lots of Brits and Europeans who had hired cars and the roads etc were fine. In retrospect, we should have kept to our original idea and hired a car for 5-6 days to drive ourselves from Tortuguero to Puerto Viejo and then onto Arenal. The night hike in Arenal was a complete waste of time and money - we got taken to a private house with a landscaped garden which we walked around with the guide and owner, we were expecting a night hike in the forest. The hotel in San Jose was not to our taste - rooms although large were basic and felt more like a hostel.
    Summary:
    We had a good trip and would recommend Costa Rica to friends. The local agency were generally helpful and the trip was fun with many highlights but as mentioned above there are several things that we ...We had a good trip and would recommend Costa Rica to friends. The local agency were generally helpful and the trip was fun with many highlights but as mentioned above there are several things that we would change if we were to do it again.See more
    Marcos
    Agency's comment
    Marcos
    Dear Ellie, Thank you for taking your time to fill out the evaluation form and such valuable input. To our agency, our traveler's satisfaction is our number one priority, and as stated in our messa...Dear Ellie, Thank you for taking your time to fill out the evaluation form and such valuable input. To our agency, our traveler's satisfaction is our number one priority, and as stated in our messages during your stay, the travel estimation from one destination to the next one is a referral lapse, even though, we are now implementing more accurate travel times with our drivers in seek of a more accurate description and the continuous improvement of our services. It fills us with joy that you had a great time in our country and that you created some really nice memories of Costa Rica during your travel. We really hope you enjoyed our complimentary sweet apologies for the setbacks and that you enjoy very much your time back home. Best regardsSee more

  • wendy
    wendy
    17 July 2018
    Best parts:
    the transport organisation worked perfectly, the hotels were all as described, and the general organisation overall was satisfactory.
    Worst parts:
    the Sky Tram gondola in Arenal was a complete waste of time, and the local agent should have pointed out to us it was a long bus ride to spend 10 minutes going up a hill, then 10 mins coming down with not much to see on the way. it bore no relation to the lyrical description we were given beforehand, and we did not have a guide on it going up.
    Summary:
    we got a good overview of Costa Rica by seeing several different parts. The Ecotierra night hike with a meal in a private house was particularly enjoyable.
    Susanne
    Agency's comment
    Susanne
    Dear Wendy, Thank you very much for your feedback and your helpful comments. We will take this opportunity to double check the description of our tours to make sure they are the most accurate possible...Dear Wendy, Thank you very much for your feedback and your helpful comments. We will take this opportunity to double check the description of our tours to make sure they are the most accurate possible. We are happy to know you enjoyed our service and the time in Costa Rica and thank you again for traveling with us! Best regards from Costa Rica! SusanaSee more