We had three weeks travelling in Chile. We started off in Santiago where the hotel chosen for us was well located. We had a trip organised to Valparaiso/wine valleys. We then flew to the Atacama desert/San Pedro and had three days of organised trips to all the major sights - Death Valley, Moon Valley, salt lakes, geysers, lagoons, swimming in hot pools. We then travelled to Puerto Varras in the Lake District with two days of trips organised for us there. Following this we flew back to Santiago and had a transfer to Valaparaiso and spent a couple of nights there at leisure. Foillowing that we flew to La Serena on the coast and did a tour of the Elqui valley/pisco distillery. Finally we returned to Santiago for a relaxing day before our flight home to the UK.
Everything that was organised and put in place worked amazingly. We had six internal flights in Chile with airport pick ups/arrivals in place. Pick ups were always there and were prompt at our hotel to return us to the airports. The driver/agent who collected us had the details of the next part of the trip to give to us so we knew exactly what was happening. All the tours that were booked for us were fantastic. We had really professional, knowledgeable and friendly guides. The accommodation booked for us worked well also. Some hotels we might not have chosen for ourselves but in terms of location and comfort were very good.
On the Puerto Varras/Lake District part of our tour the agent organising things for us communicated with us on WhatsApp which was an excellent idea and very convenient for contacting him with any queries or to make changes to arrangements. In addition to this every evening he sent a letter to our hotel room with the next days itinerary and timings.
Leandro, our Evaneos contact and organiser, had done an amazing job organising everything for us and was always prompt at replying and helping with questions and arrangements. We were very impressed with the whole organisation and wouldn't hesitate to use Evaneos again and will certainly recommend.
The only slight blip was that some of our internal flight times had changed and we hadn't been informed of the changed times. It caused a little confusion but the agent on the ground reassured us.