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Travelers' reviews about Italy

4.8
28 reviews
Tour of Italy
5
Italy
Family
We landed in Rome and were picked up by a private van. We were dropped off at our hotel, and from there, we walked everywhere to tour the city, except when we did our night tour of Rome. We took a taxi to the Vatican, which our hotel helped to arrange, and we got a taxi to come back, which we were able to find ourselves very easily. We then left for Florence, where we picked up our rental car and drove straight through to Siena. Once we arrived in Siena, and got situated, we walked in to the city center everyday. It was rich full of history and culture. We loved the city center tremendously. We also drove to Montalcino and toured a vineyard, which was lovely, and we found a delicious restaurant and lots of fun things to do there. After five nights there, we drove back to Florence and returned the rental car. We stayed there one night and toured the city. We headed to Venice the next day and stayed for three days there, where we explored and had a magical time.
Best parts:
Most of our tour guides were INCREDIBLE and made the locations really come to life. Having a travel agency was the BEST! Our travel agent was so handy and incredibly resourceful. I will ALWAYS do our vacations this way. The itinerary was fantastic!
Worst parts:
The accommodations in Siena were very uncomfortable. The bed and couches were very old and not supportive at all. Dealing with jet lag, it was really important that we slept well. However, this wasn't possible for the five nights at that particular villa. Also, the daughter of the villa owner was pretty sassy, and we were not given proper instruction for accessing this villa (getting into the gate).
Evaneos
Thank you for your feed back! See you around the world!
Irresistible Italy
5
Italy
Private group
We were in Venice, Florence and Rome. Each of had been many times before. So the new cities were the most impressive. Lucca and Ostia Antica and Montepulciano. Andrea and one of the guides recommended an excellent restaurant in Lucca, *** in the basement of a castle. The food and atmosphere unexpected. Also in Lucca we managed to get tickets for a Puccini concert which was magnificent. A true highlight. Ostia Antica unbelievable. Mariapaola, our guide, had so much enthusiasm. Also true of our Forum and Colesseum guide, Dimo. He was thrilled we were so interested in the history and archeology of the sites. His passion was infectious.
Best parts:
The organization and administration by Andrea of ***. For us this was a very involved trip. Water taxis, trains, private cars, guides, hotels. We are experienced travelers and know how things can go wrong. Andrea had every aspect of the trip covered and made sure we understood what and where to be with maps and photos. It was fantastic. To say a two week trip went off without a hitch is to say a lot. God bless him. The private guides were first class and so very knowledgeable of their subject. We learned a lot.
Worst parts:
Tourists in Venice and Florence were unbelievable. We thought by going in October, we would have missed the crowd. Wrong. We were aware of the Bridges and steps in Venice and also Cinque Terre but perhaps it was a bit ambitious for 75 year olds. We did it but were exhausted every night. Wouldn’t have missed it though.
Evaneos
Dear Irresistible Italy, Thank you for your feedback! We are more than happy that you enjoyed your trip to Italy and we are looking forward to see you again soon! Yours sincerely, Your Evaneos Team!
Italy
5
Italy
Couple
We had decided on Italy as it was a place my husband and I both had never been. The Italian coast was amazing. The excursions we had were beautiful. Each day was filled with new and exciting adventure and it was all planned out for us and organized very well! The food was amazing.
Best parts:
Our trip was the trip of a lifetime! Our trip really focused on all the places that we really had interest in seeing. The amalfi coast was truly amazing and we could not of traveled to a better place.
Worst parts:
The second hotel was in great location but was not the nicest hotel for swimming pool and amenities.
Evaneos
Thank you for your feed back! See you around the world!
Tracy3231
5
Italy
Couple
From an internet search Enrico was very thorough. The tour was exactly as described and Massimo our guide very entertaining and knowledgeable
Best parts:
Very well organized and executed tour. Enrico was very easy to deal with before the tour and the guides fantastic
Worst parts:
All good
Evaneos
Dear Tracy3231, Thank you for your feedback! We are more than happy that you enjoyed your trip to Italy and we are looking forward to see you again soon! Yours sincerely, Your Evaneos Team!
MonaB
5
Italy
Friends
Went for a cruise for an education conference that went to Greece. Departed from Rome. When that ended we spent a day in Rome and then took the high speed train to Naples. Met by a driver who took us to Sorrento. From there we did day trips to Pompeii/Vesuvius, Amalfi coast, and isle of Capri. All small group tours which is important to me.
Best parts:
The destination was best part of my trip to Italy. I have worked with Enrico twice now for trips to Italy. I really appreciate how he manages all the details and I can just focus on enjoying my vacation. He picks great hotel locations that work with my budget. The prearranged drivers and excursions eliminates so much stress. My whole group was impressed with the reliability and consistency of our experience.
Worst parts:
No one in my group complained about anything Enrico arranged. I would highly recommend him without any reservation. I wish he could help me with other countries I want to visit.
Susan
5
Italy
Couple
Florence was very busy. We would not do the food tour again on the first day as much of what we did was repeated later. We did choose this but a Hop On Hop Off bus may have been a better choice. We liked our day trips out. Our guide to Sienna was particularly good at looking after seniors. We liked the private pickups from Pisa to Florence and from Florence back to Pisa.
Best parts:
It was well organized. Enrico's planning was faultless. He delivered everything we asked for.
Worst parts:
Also, the train from PISA to Rome was a bit challenging given we had a lot of luggage and are older and there were lots of steps to navigate. We found it hard to find the ****** Hotel ********* as there was another ****** Hotel close by. Once we found the right hotel it was a very good choice.
Stacey
5
Italy
Couple
We stayed in Italy for the entire three weeks. Rome, Florence, Sorrento, Cinque Terre and Venice. Great hotel locations. The hotel in Sorrento didn't have wifi in the room so that was a pain but the location was great. We had great tours and Enrico did a great job of setting everything up. The trip was awesome and i would use your company again. Coi-Florence is not well organized recommend sending more to ******* in Florence as they were much better ran company.
Best parts:
I loved the amafi coast.
Worst parts:
Naples... Walking tour was ok but the city is so dirty and not friendly. Lot's of signs saying Tourist go home... Would have loved to have seen the catacombs though.
FM
5
Italy
Friends
Italy, was fantastic, the sights were iconic and the food excellent.
Best parts:
The guides were all excellent. Very patient and knowledgeable. The itinerary was well paced. And Miriam who set up this trip with my friend Franak deserves praise. Franak spoke very highly of her. She listened and suggested and provided alternatives where needed. It was a seamless well executed trip.
Italy May 2019
5
Italy
Couple
My husband and I were trying to plan a romantic honeymoon in Italy, I was very happy with the speedy communication and itinerary the company was offering. We booked with our specialized tour guide Enrico. He was so helpful with all of our requests of sights to see and where to stay. All hotels were central to shopping, piazza's and restaurants. He tailored our very own private Italian tour and it was a trip my husband and I will remember for the rest of our lives. Thank you Enrico for your time and patience and help creating something that was so memorable and special. We began our tour in Rome: Our walking guided tour guide Ilaria was so knowledgeable about Rome and its history. It was a small group making it more Intimate. Our Coliseum tour guide Alejandro from ***** was also very friendly and knowledgeable. Later in the afternoon we had an opportunity to visit the Sistine Chapel. Our guide Simon from ******* made it fun and engaging. Enrico arranged all transportation from each city. The train system in Italy was very straight forward and comfortable. We took a direct train from Rome to Florence where our gem of a guide Demetra took us on a fun tour of Florence. It truly was a beautiful experience. The bridges, and art were breathtaking. Tourist tip: We climbed to the top of Piazzale Michelangelo where there were stunning views of the city and Arno river. Next stop: Verona. The birth place of Romeo and Juliet. Verona was also a very romantic city. The quaint streets, friendly people and the feeling of love in the entire city was an amazing experience. A trip to Verona would not be complete without visiting the famous Juliet's Balcony (Casa di Giulietta). Tip: Shopping in Italy is fantastic, we stopped off at a store called Unieuro in downtown Verona where we got a great price for a small carry on bag. Our guide Irene was so passionate about Verona and its rich history. We had a private tour where she took us to every special nook of Verona. It was a pleasure meeting her. Our last stop: Venice. We were picked up by water taxi from the train station and got dropped to our hotel. It was a fun time! We had another private tour with our guide Luigina. Venice was a beautiful city surrounded by water. Great food and very central to all major historic landmarks. Having ****** plan our trip made it all so easy and stress-free. I highly recommend the company to anyone planning an Italian Getaway. Thank you Enrico for all your assistance and a beautiful honeymoon.
Best parts:
We loved every bit of Italy, the food, the people, the history and the romance. We will definitely be travelling to Italy again.
Worst parts:
Not having enough time to spend in Italy and coming back home.
Canuck
5
Italy
Couple
We did a 14 day tour by car starting from Palermo and ending in Catania.Favourite places were Palermo, Ortygia, Segesta and Taormina/Mount Etna. Best activities were walking tour in Palermo, a puppet show in Ortygia and the excursion to Mount Etna
Best parts:
The wonderful combination in Sicily of historical architecture in diverse styles, the landscape, the cuisine and the wonderful people we encountered. There was very little to dislike. The organization of our trip, hotels, the drivers and guides, were all outstanding. We were particularly impressed by Chiara Utro as our guide in Palermo. We will certainly return.
Worst parts:
Just one: Marsala. Arrived on Sunday evening to find we were only tourists in the whole hotel. Monday's tour of city was a waste as all museums were closed that day. We arrived 15 minutes late at salt pans and missed a tour. And it was raining most of our stay.
Snapshots
5
Italy
Solo
Under Evaneos' guidance and care, I visited Florence, Cinque Terre, Rome, Amalfi, Pisa, Tuscany, etc. It seemed like a whirlwind tour, but I had the time that I needed at every location! Well, like I said before, instead of 2 weeks, I should have spent 2 months! But I will, and Evaneos will DEFINITELY be the travel planner that I work with!!
Best parts:
Evaneos planned my trip to Italy so well that there was little for me to worry about! They made sure that I made it to every location on time with no stress. And the locations that they helped me choose were wonderful!! What I liked most about my trip was the visit to a vineyard. Oh my goodness! It was so wonderful!!
Worst parts:
I hated that the trip ended after only 2 weeks. One could spend 2 months in Italy under Evaneos' care and planning. When I retire, I intend to have Evaneos plan a 2 or 3 month stay in Italy (or any other location that I choose)1
Evaneos
We are so happy to read your feedback and look forward to speaking to you again in the future for your next adventure! :)
K&BRochester
5
Italy
Couple
Finding destinations was largely up to (a) information from Enrico and (b) our guides and transport partners. Top moments: hard to specify. Italy was all-new to us and one fascinating excursion after another.
Best parts:
We liked virtually everything about this trip (Including the spectacular weather particularly during the last few days). The guides on every outing were not only extremely knowledgeable but also fun to be with (and also flexible); the variety of Italian high points was a wonderful cross-section, culminating in the breathtaking Cinque Terre. A particular commendation for Enrico; an unfortunate event in our lives caused a last-minute change in our calendar, and he re-set the whole thing with patience, concern and thoroughness. Just a couple of slip-ups which were our own doing!
Worst parts:
Just one instance (from Pisa back to the Uffizi Gallery visit, Wednesday 9/26) where the connection in time between the two was too tight. Anything else (a lost jacket, for example) was our own fault.
First time
3
Italy
Solo
It was our first time to Italy. Rome was not what we expected, it’s dirty and full of graffiti. As above, driving through Naples isn’t a tour. Pompeii is very interesting, enjoyed the city. Again, not so much the tour or the guide. We loved Venice. It’s a beautiful city. We will go back to Venice some day.
Best parts:
The hotels were perfect, especially the one in Venice.
Worst parts:
The tour company (the local supplier) was extremely disorganized. I wouldn’t go with them again. The time at each destination was rushed and disorganized. Also including Naples as part of the tour is a big stretch as driving through the city doesn’t count as s your in my opinion.
Vacation of a Lifetime!
5
Italy
Couple
While we enjoyed everything about Italy, the opportunity to invite our two adult children to accompany us for a week so they too could get a glimpse of their heritage and see where their grandparents and great grandparents lived was priceless. For us the most satisfying part of our trip. All the while, Enrico stayed in touch by email to see how things were going and to get us lined up for the coming day's events. Well done, Enrico!
Best parts:
Beautiful country to visit. We saw many unique and amazing historical sites and artistic masterpieces. Enrico did a great job in lining up hotels within our budget and tours to many wonderful places. Food was fantastic! Service for the most part was very good. Prior to starting our tour in Roma, we were able to visit our home village in Abruzzo (Castel del Monte) with our children and had an opportunity to show them a little about their heritage. We all want to go back there again some day as the people were so friendly and welcoming.
Worst parts:
While most tours were great and the guides friendly, knowledgeable and professional, there were a couple of things we think could be improved upon: 1) Our first tour, Main Square of Rome. We were to meet at the Piazza del Popolo in front of the church of Santa Maria del Popolo. We did not expect there would be 3 churches there all named Santa Maria and so we waited at the twin churches there not knowing there was another church across the piazza and consequently we missed out on the tour. We tried to call the emergency number provided but there was no answer. We would suggest the directions include more detailed information so that this does not occur on future tours. 2) In Venezia, we went on a boat trip to Morano, Burano and Torcello. While they were beautiful islands to visit we felt very rushed to stay on schedule. We ended up eating a sandwich on the run to catch the boat and barely got to see any of the islands' sites. We might suggest either allowing more time for this tour or only visiting 1 or 2 islands. 3) While we requested small group tours some of the tours numbered over 100 participants. Please understand, we are not complaining, but only offering our observations in the hopes that these tours can be made a little better.
MasstoItaly2018
5
Italy
Family
This was the first time to Italy for 3 of the 4 travelers so everything was a new experience. Venice and Cinque Terre were the favorites, but Lake Como (Bellagio) and Siena were a very close second. The Leaning Tower of Pisa was something you had to see but it was really too commercialized. We saw Italy by train, boat, car and foot - very unique.
Best parts:
Everything was wonderful. All reservations, tour guides, tickets, etc.. were as expected. The tour guides were informative and prompt. It was extremely helpful to have had the train tickets pre purchased and seats reserved. All hotel rooms had Air conditioning - and it was needed as it was very hot!
Worst parts:
If I had one complaint it would be that one of the tour guides (for Siena) didn't set us up with a recommendation on where to eat. There are so many places and so many people. All of the other tour guides that we have had great suggestions - and one even joined us for lunch.