Evaneos

Italy

26 September 2019

Italy

We had decided on Italy as it was a place my husband and I both had never been. The Italian coast was amazing. The excursions we had were beautiful. Each day was filled with new and exciting adventure and it was all planned out for us and organized very well! The food was amazing.

The best parts:

Our trip was the trip of a lifetime! Our trip really focused on all the places that we really had interest in seeing. The amalfi coast was truly amazing and we could not of traveled to a better place.

The worst parts:

The second hotel was in great location but was not the nicest hotel for swimming pool and amenities.

Miriam

Hi Michael, I am very happy that you enjoyed your itinerary in Italy that I organized for you. It has been a pleasure dealing with you and I sincerely hope that if you will ever return to Italy you will contact me so that I can assist you one more time. Best regards, Miriam

Evaneos

Thank you for your feed back! See you around the world!

Italy May 2019

2 June 2019

Italy

My husband and I were trying to plan a romantic honeymoon in Italy, I was very happy with the speedy communication and itinerary the company was offering. We booked with our specialized tour guide Enrico. He was so helpful with all of our requests of sights to see and where to stay. All hotels were central to shopping, piazza's and restaurants. He tailored our very own private Italian tour and it was a trip my husband and I will remember for the rest of our lives. Thank you Enrico for your time and patience and help creating something that was so memorable and special. We began our tour in Rome: Our walking guided tour guide Ilaria was so knowledgeable about Rome and its history. It was a small group making it more Intimate. Our Coliseum tour guide Alejandro from ***** was also very friendly and knowledgeable. Later in the afternoon we had an opportunity to visit the Sistine Chapel. Our guide Simon from ******* made it fun and engaging. Enrico arranged all transportation from each city. The train system in Italy was very straight forward and comfortable. We took a direct train from Rome to Florence where our gem of a guide Demetra took us on a fun tour of Florence. It truly was a beautiful experience. The bridges, and art were breathtaking. Tourist tip: We climbed to the top of Piazzale Michelangelo where there were stunning views of the city and Arno river. Next stop: Verona. The birth place of Romeo and Juliet. Verona was also a very romantic city. The quaint streets, friendly people and the feeling of love in the entire city was an amazing experience. A trip to Verona would not be complete without visiting the famous Juliet's Balcony (Casa di Giulietta). Tip: Shopping in Italy is fantastic, we stopped off at a store called Unieuro in downtown Verona where we got a great price for a small carry on bag. Our guide Irene was so passionate about Verona and its rich history. We had a private tour where she took us to every special nook of Verona. It was a pleasure meeting her. Our last stop: Venice. We were picked up by water taxi from the train station and got dropped to our hotel. It was a fun time! We had another private tour with our guide Luigina. Venice was a beautiful city surrounded by water. Great food and very central to all major historic landmarks. Having ****** plan our trip made it all so easy and stress-free. I highly recommend the company to anyone planning an Italian Getaway. Thank you Enrico for all your assistance and a beautiful honeymoon.

The best parts:

We loved every bit of Italy, the food, the people, the history and the romance. We will definitely be travelling to Italy again.

The worst parts:

Not having enough time to spend in Italy and coming back home.

First time

26 September 2018

Italy

It was our first time to Italy. Rome was not what we expected, it’s dirty and full of graffiti. As above, driving through Naples isn’t a tour. Pompeii is very interesting, enjoyed the city. Again, not so much the tour or the guide. We loved Venice. It’s a beautiful city. We will go back to Venice some day.

The best parts:

The hotels were perfect, especially the one in Venice.

The worst parts:

The tour company (the local supplier) was extremely disorganized. I wouldn’t go with them again. The time at each destination was rushed and disorganized. Also including Naples as part of the tour is a big stretch as driving through the city doesn’t count as s your in my opinion.

Miriam

Dear Tracey, Thank you so much for your feedback. I am happy you liked the Hotels we chose for your trip, we always pay a lot of attention in quality and location. Regarding your tours, I am sorry to know you experienced some organizational issues with our local supplier in Rome. I investigated this with our local supplier, who has confirmed that those have been extremely crowded days (being the peak of the high-season), and in such cases problems with time management may eventually occur. I assure you that we will act in the most effective way to improve that, and to make sure that it won't happen again to our future customers. We will be glad to assist you for any future trip in Italy and wish you all the best! Kind regards, Miriam

Ann from Canada

11 July 2018

Italy

Three weeks in Italy. Carpineto Romano, Venice, Florence and Tuscany, Pisa, Cinque Terre, Rome. Wonderful!

The best parts:

Discovering so many new things, in a country completely new to me. Having all our transportation needs arranged for us (by Evaneos). The courtesy and attentiveness of our agent to our requirements.

The worst parts:

We found that we had overestimated our energy level when it came to the day tours. After our first 10-hour day in Tuscany, we had ro forego the next day's tour (which would likely have been even better) because we were so exhausted. We did, however, take the third day tour to Pisa and thoroughly enjoyed it. Keep in mind, we had already spent over a week in Carpineto Romano and Venice, walking, walking..... Lesson learned :-)

Miriam

Dear Ann, It was a pleasure assisting you in the organization of this trip. I am so sorry that you had to forego one of the tour because you were so exhausted. It can happen when you are travelling in Italy, especially after a long week in Carpineto Romano and Venice. I sincerely hope that taking the trains in Italy hasn't been challenging (it can be sometimes), thanks to my assistance. Next time you will come to Italy, I will make sure to propose you a more relaxing itinerary! ;) Best regards, Enrico

Evaneos

Hello Ann, Thank you for taking the time to provide your feedback regarding your recent trip to Italy. I am happy to hear that overall your experience was great. Sometimes visiting many sights can become exhausting, sounds like you still enjoyed your time despite having to forego one of the tours. Hoping to see you in the future here at Evaneos :) Regards, Philip

Laura Donati

3 July 2018

Italy

We arrived to Rome in the morning and we started to know this beautiful city, for three days we enjoyed the monuments, paintings and sculptures. We loved the fountains, coliseum and the pantheon. Then we take the train to Venice we’re enjoy the water taxi and the gondola. Was really beautiful the food and the people was great. After 2 days we take the train to Florence ( my favorite city) everyday something amazing 😉 the food, the little towns, the people and the views was stopped breathing! We have the life time trip 😊 and we planning the next. Thank you so much to Enrico, he make this trip unforgettable.

The best parts:

We love everything! Nothing was wrong!

Miriam

Dear Laura, I am very happy that you enjoyed so much every single part of the itinerary I created for you (I am glad you liked Florence, it is also one of my favorite cities in the world!). It was a real pleasure to organize everything for your group of 6, and I hope that next time you will come to Italywe will be able to meet in person. Looking forward to hearing from you! Regards, Enrico

Evaneos

Hello Laura, Thank you for positive feedback regarding your trip to Italy. Looks like the agent created the perfect itinerary for you and your family :) Hoping that we can be of service to you for any of your future travel plans. Best regards, Philip

Honeymoon

16 October 2017

Italy

We had a great honeymoon. Arrived in Rome, went to Florence, went to Venice, ended in Milan. All in all it was a once in a lifetime trip for us.

The best parts:

The private tours were great!

The worst parts:

Some of the group tours had way too many people, and one of them didn't have a tour guide.

Miriam

Dear James, Thank you for taking the time to write a review! We are always very happy to hear that our guests enjoyed their time in Italy, as your satisfaction is our priority. Next time, if future travels will bring you to Italy, I will make sure to select only excursions in smaller groups, to make your experience more exclusive. Looking forward to hearing from you! Best regards, Enrico

Italia Italia

8 October 2017

Italy

Everything was well arranged and all services on time. We thank Enrico and his team for their efforts.

The best parts:

My wife and I both believe that trip along Amalfi coast and Capri were the best part of our vacation. Sorrento and area are beautiful and we hope to return there again.

The worst parts:

we were not satisfied with our hotel in Florence. If that was a 3 star hotel then next time we should go for a 4 star.

Miriam

Hi Ahmad, My team and I are really happy that your wife and you enjoyed your trip to Italy, and that you spent a great time in the beautiful area of the Amalfi Coast. I'm glad that you appreciated our guided tours and services. Sorry to hear that you were not happy with the hotel in Florence, I will take note of your recommendation for the future. Since you would like to come back to Italy, I remain at your complete disposal to provide you with any assistance or suggestions you might require. Looking forward to hearing from you! Best regards, Enrico

TexasItalians

8 October 2017

Italy

We wove our way down from Milan down to the bay of Naples, visiting lots of small towns along the way.

The best parts:

We loved the sites / towns selected to visit. We used a driver every day and that worked out well. The hotels were centrally located.

The worst parts:

Part of the plan was not efficient. We drove through Perugia on our way to Siena, yet our travel agent had us scheduled to return to Perugia, Cortona and Assisi on another day from Siena. It wasn't efficient. We were unhappy with one of the hotels selected - Michelangelo in Sorrento.

Miriam

Hi Joyce, thank you for your review. It was a pleasure for me to assist you in making the itinerary. I'm happy you loved all the cities you visited. Regarding the hotels, I'm sorry you were not impressed with the Michelangelo in Sorrento. I will speak with our hotel supplier to inform them of your complaint. Regarding the general planning of the trip, I tried to make it as efficient as possible, considering your requests. It was the drivers decision to travel through Perugia on the way to Siena, this was not a planned part of the trip. Sorry if you felt this was inefficient. If you ever come back to Italy, I hope you will use our services so we can make up for this small inconvenience. Best regards, Enrico

no photos

5 October 2017

Italy

Hotel was great

The best parts:

THE GUIDES AND DRIVERS WHERE ALWAYS THERE AND ON TIME.

The worst parts:

Crowds

Miriam

Dear John, I'd like to thank you for your positive feedback. I am very glad that you enjoyed your trip to Italy and our guide/driver services. Unfortunately September is still high-season in Italy, so the crowds are unavoidable in the main destinations. If future travels will bring you to Italy, please don't hesitate to contact me! Best regards, Enrico

Italy2017

4 October 2017

Italy

An amazing trip filled with tours and lots of history. Not having to worry about anything and having our agent Enrico accessible via email was also a bonus. Italy was beautiful and we hit all the recommended key areas all previously organized for us.

The best parts:

Not having to worry about anything. Having it all organized. From pick up to tours and hotels. Amazing.

The worst parts:

Nothing.

Miriam

Dear Vanna, I am very happy to know that you enjoyed your trip to Italy that much, thanks to all the guided tours and services that I planned for you. If in the future, you would like to explore different areas of this beautiful country, do not hesitate to contact me! I will be more than happy to assist you again. Looking forward to hearing from you! Regards, Enrico

Dwarrin71

27 September 2017

Italy

This was a journey to connect with my heritage. Very important. We had an absolute blast!!!

The best parts:

Easy to communicate My travel agent understood my complicated requests and frequent changes The hotels met my expectations My agent was so knowledgeable and it made for a very seamless plan. I enjoyed the process as much as the trip!

The worst parts:

I cannot complain about one single thing.

Susy

5 August 2017

Italy

All destinations we went are nice and represented the diversity of Italy. We liked all the places we visited.

The best parts:

Hi, I liked the whole service provided by Evaneos, they are very professional and reachable during the trip, very responsive and provide a daily recap of the upcoming trips and moves. We were impressed with the quality of service provided by the team. Special Thanks to Belen for her communication and updates during our trip The tours are very good and well organized. All the places we visited were nice and we enjoyed the tours very much. The guides are very good and managing the group and time very well. All the hotels we stayed are good in term of comfort, cleanliness and location

The worst parts:

There is nothing negative about them

Miriam

Dear Suha, on behalf of the entire ItalyXP team - and especially Belen, who has taken up your journey personally - I would like to thank you for choosing our services and for your generous review. We are very glad that you appreciated our services and attentions, and we sincerely hope to help you again to organize your next trip to Italy! Best regards, Enrico

GoBlue

3 June 2017

Italy

We've been wanting to go to Italy since my son studied over their a couple of semesters ago. I searched online for a tour that wasn't part of a group thing. I wanted private activities, but didn't want to have to figure out what they'd be and make all of the arrangements myself. The Romantic Tour of Italy fit the bill perfectly. There wasn't any part of it that we didn't enjoy.

The best parts:

Enrico did a wonderful job of coordinating everything and communicating with us both before and during the trip. Everything went smoothly and was top notch. There wasn't any activity or hotel that we didn't enjoy.

Miriam

Dear Lynn, It was a pleasure planning the itinerary for you and assist you during your trip. I carefully selected the best activities for you, and I am very happy that you enjoyed every part of your stay, including the accommodations. If future travels will bring you to Italy, please don't hesitate to contact me! There is still a lot to see! Best regards, Enrico

enid

28 April 2017

Italy

I think I have already covered this. I would love to send you p[ictures. I took many. But I do not know how.

The best parts:

I loved the trip. The hotel was well located and the guides were excellent. The opera ticket, which was a gift from you,was wonderful. It was well organized. I was met at the airport and brought back to the airport without any hassle.

The worst parts:

I would have liked more guides.

Miriam

Dear Enid, It was a pleasure organizing this trip to Venice for you, and I am very happy to know that you had such a nice experience. I am especially glad that you enjoy the opera tickets, our small gift for you. If future travels will bring you in Italy, please don't hesitate to contact me. I would be happy to assist you with another itinerary. Next time I will make sure to include more guides! ;) Best regards, Enrico

Travellers' reviews about Italy