I’ve just returned from Guatemala (my tenth time in about 45 years) as your client, for one week in early November, 2017.
Evaneos, and Mary, the local agent, provided me with superb, caring service. They looked after me really well.
I booked a private tour, with emphasis on seeing new things.
I was concerned that the guide might not be a great one, and such a disappointment that would be. However, the guide, was splendid! He did everything in his power to give me virtually the trip of a lifetime and he succeeded.
The food at the restaurants was excellent, Gallo beer likewise. The people were friendly and happy to play with my wonderful toy, a Power Bar that lit when held by 2 people.
Again, I found the guide, Eli, to be a wonderful companion and conversationalist. Having spent years in the US, we had no communication problems.
And yes, the food and accommodations were fine.
I had received a new hip half a year ago and am not fully recovered. I was taken up on horseback and it was awkward as the horse owner wouldn’t lengthen the stirrups. On the way down it was too dangerous so I got off the horse and 2 guides supported me carefully for about 2 kms.