We went from Liberia to La Fortuna and back to Tamarindo. Our first hotel was ok. The second one had a great atmosphere. We experience zip lining, white water rafting and kayaking. We saw a lot of the countryside.
As a couple
2 November 2019
Trip customised with a local travel agent in the destination
We loved getting to explore the country on our own with the rental car. All the planned activities and excursions were great. Trying the local food and being close to big cities were amazing.
The worst part was getting stuck at the airport for over an hour feeling deserted in a foreign country and thinking I hired a scam travel agency.
Thank you so much for the constructive feedback you are sharing with us and the pinpointed observations on the agency evaluation form you sent us.
We are aware the situation of your arrival did not d...Thank you so much for the constructive feedback you are sharing with us and the pinpointed observations on the agency evaluation form you sent us.
We are aware the situation of your arrival did not developed as expected due to various situations with the rental car agency, which we elaborated in the message we sent you explaining the reservation misunderstanding, and will ensure the implementation and improvements on the detailing of the arrival information to avoid inconveniences for other travelers, as well as are already working on training for the emergency phone attention.
For the most part, we are glad your experience after the setback was positive, and that the planned activities and locations, along with the local cuisine made up a great ending for your visit.
Hopefully we can host a second trip to Costa Rica for you, now that we know each other better and be able to show you the parts of our country you were not able to see during this visit.
All the best from our team,
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